Effective Date: 2014
Last Updated: October 2026
Website: https://astrobg.eu
Contact:
Welcome to https://astrobg.eu (hereinafter referred to as the "Website"). Please read these Terms and Conditions carefully before browsing the Website or ordering services and digital products offered herein. By accessing the Website, creating an account, or completing an order, you declare that you understand and agree to these Terms and Conditions in their entirety.
1. Service Provider Details
1.1. The activities and services provided via the Website https://astrobg.eu are operated by:
- Name: Maya Pavlova – Certified Astrologer, Independent Professional (Sole Practitioner)
- Correspondence Address: Sofia, Bulgaria
- Contact Email:
This email address is being protected from spambots. You need JavaScript enabled to view it. - Website: https://astrobg.eu
2. Subject Matter and Scope of Services
2.1. The Website serves as a platform providing:
- Individual astrological and astropsychological consultations and analyses;
- Remote real-time online sessions conducted via Google Meet;
- Access to digital educational resources (e-books, guides, audio and video recordings);
- Paid memberships and recurring subscriptions featuring exclusive astrological insights;
- Public educational articles and astrological commentary.
3. Disclaimer (Legal and Ethical Scope)
3.1. All astrological consultations, natal charts, transit forecasts, and materials published on this Website are grounded in the symbolic and interpretive traditions of astrology. Their sole purpose is to foster self-awareness, provide archetypal orientation, expand consciousness, and constructively support personal discernment.
3.2. Neither the Website content nor the private consultations constitute or replace:
- Qualified medical, psychiatric, or psychological healthcare advice or treatment;
- Professional legal, financial, or accountancy counsel.
3.3. The user retains complete personal responsibility and free will regarding any life, vocational, healthcare, or financial decisions. Neither the astrologer nor the Website administrators shall be held liable for any direct or consequential outcomes arising from client interpretations or actions taken.
4. Booking Consultations and Technical Requirements
4.1. Booking an individual consultation requires the client to supply accurate birth details (exact date, time, and town/city of birth). The astrologer accepts no liability for inaccurate interpretations resulting from erroneous or incomplete data provided by the client.
4.2. Consultations are delivered remotely via Google Meet.
4.3. The client is solely responsible for ensuring the necessary technical conditions for the session (a stable broadband internet connection, a functional camera and microphone, and a supported modern web browser).
5. Pricing, Payments, and Billing
5.1. All prices for services and digital goods on the Website are listed in Euros (€ / EUR) and are final.
5.2. Payment must be made in advance via the following supported methods:
- Direct bank wire transfer to the provider's designated account;
- Debit or credit card payment via the integrated, secure virtual POS gateway.
5.3. An appointment for an online session is deemed formally confirmed only upon successful receipt of the full fee.
5.4. Subscriptions are billed on a recurring basis according to the plan selected by the user. Subscriptions may be cancelled at any time via the user account dashboard, taking effect at the conclusion of the current billing cycle.
6. Rescheduling, Cancellations, and Right of Withdrawal
6.1. Rescheduling Sessions:
The client may reschedule a confirmed consultation free of charge provided written notice is sent to
6.2. Statutory Exemptions from the Right of Withdrawal (EU Consumer Rights Directive):
- Bespoke and Personalised Services: The preparation of an individual natal chart, synastry analysis, or astrological consultation represents a custom service crafted specifically to the consumer's individual parameters. Once the analysis has been compiled or the consultation has taken place, the statutory right of withdrawal ceases, and no refunds can be granted.
- Digital Content: The right to cancel the purchase of e-books, downloadable audio recordings, or digital guides expires once access (download or streaming) has been granted, as digital performance begins immediately with the consumer's explicit prior consent.
7. Copyright and Intellectual Property
7.1. All text, methodology, analytical frameworks, visual assets, audio, and video content hosted on the Website remain the intellectual property and copyright of Maya Pavlova and https://astrobg.eu.
7.2. Bespoke written analyses and audio/video consultation recordings are provided strictly for the personal use of the purchasing client. Public distribution, resale, reproduction, or publication without prior written consent is strictly prohibited.
7.3. Excerpts from public blog posts may be quoted solely on the condition that an active, direct hyperlink to the original source on https://astrobg.eu is included.
8. Privacy and Data Protection
8.1. All personal and birth data (full name, date, time, and location of birth, personal context) provided by the client are processed under strict confidentiality in compliance with the EU General Data Protection Regulation (GDPR) and national data protection laws.
8.2. Information shared during private Google Meet consultations will not be disclosed to third parties under any circumstances.
8.3. Detailed terms governing data processing and individual rights are set out in our Privacy Policy.
9. Amendments to Terms
9.1. The provider reserves the right to amend these Terms and Conditions to reflect legislative adjustments, the introduction of novel platform features, or changes in payment infrastructure.
9.2. Updated versions take immediate effect upon publication at this URL.
10. Governing Law and Dispute Resolution
10.1. All matters not expressly addressed herein shall be governed by the laws of the Republic of Bulgaria and the overarching law of the European Union.
10.2. In the event of a dispute, parties shall endeavour to achieve an amicable settlement through constructive dialogue via