Effective Date: 2014
Last Updated: October 2026
Website: https://astrobg.eu
Contact Email:
Safeguarding your personal information and maintaining strict professional confidentiality are fundamental principles of our practice. This Privacy Policy outlines how we collect, process, store, and protect your personal data when you visit https://astrobg.eu or engage with our astrological consultations, digital resources, and subscription services.
1. Data Controller
The Data Controller responsible for the processing of personal data collected via this website is:
- Name: Maya Pavlova – Certified Astrologer, Independent Professional (Sole Practitioner)
- Correspondence Address: Sofia, Bulgaria
- Email:
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2. Categories of Data We Collect
Depending on how you interact with our platform and the specific services you request, we collect and process the following categories of information:
- Astrological Consultation and Natal Chart Data:
- First name and surname;
- Precise date, time, and place (town/city and country) of birth;
- Personal enquiries, topics, or private matters voluntarily disclosed by you during booking or throughout an online consultation session.
- Contact and Communication Details:
- Email address and telephone contact number;
- Written correspondence conducted via contact forms, direct email, or messaging channels.
- Payment and Billing Records:
- Note: In the case of card transactions, your banking and card details are entered and processed directly by our regulated third-party payment gateways via encrypted connections. We do not hold, process, or store credit/debit card numbers or CVC/CVV security codes.
- Technical and Analytical Telemetry:
- Anonymised IP addresses, device classifications, operating systems, and web browser versions;
- Website interaction metrics (dwell time, navigation paths, pages viewed) collected as aggregated statistical data.
3. Purposes and Legal Bases for Processing
Your personal data is processed strictly for the following purposes and legal grounds under the General Data Protection Regulation (GDPR):
- Performance of a Contract / Service Delivery (Art. 6(1)(b) GDPR): Calculating natal charts, preparing bespoke astrological analyses, conducting live consultations via Google Meet, or granting access to digital materials and memberships;
- Statutory and Accounting Compliance (Art. 6(1)(c) GDPR): Issuing invoices and retaining tax records in accordance with applicable Bulgarian and European commercial legislation;
- Legitimate Interests (Art. 6(1)(f) GDPR): Maintaining robust website security, preventing malicious automated intrusions, and safeguarding infrastructural integrity;
- Explicit Consent (Art. 6(1)(a) GDPR): Dispatching astrological forecast newsletters (where you have explicitly subscribed) and deploying optional performance cookies.
4. Confidentiality of Astrological Consultations
- Professional Secrecy: Birth parameters (date, time, and location), alongside all disclosures shared in writing or spoken verbally during private consultations (such as via Google Meet), are held under strict professional secrecy.
- Strict Non-Disclosure: These details are never published, shared publicly, or disclosed to third parties under any pretext.
- Educational Case Studies: Anonymised chart examples may only ever be utilised for illustrative educational purposes on the website subject to your prior explicit written consent and following the complete redaction of all identifying markers.
5. Third-Party Infrastructure and Service Providers
To ensure optimal platform security, seamless communications, and transactional safety, we partner with reputable third-party processors:
- Cloudflare: Web Application Firewall (WAF), DDoS mitigation, SSL encryption, and privacy-compliant script management under GDPR standards;
- Google Meet: Real-time encrypted video communications for remote consultations;
- Google Analytics 4: Aggregated, anonymised traffic analytics with IP masking activated by default;
- Licensed Payment Service Providers / Banking Institutions: Secure handling and tokenised processing of card payments and bank transfers.
We do not sell, lease, disclose, or distribute your personal details to third parties for direct marketing or unsolicited commercial advertising.
6. Data Retention Schedules
- Birth Data and Astrological Notes: Retained in a secure archive until the conclusion of the consultation engagement, or deleted promptly upon your formal request.
- Accounting and Transactional Records: Retained strictly for statutory periods mandated by Bulgarian tax and financial laws (typically 5 to 10 years).
- Analytical Data: Retained in accordance with standard minimum intervals within Google Analytics before automatic purging occurs.
7. Data Security Measures
The website enforces an encrypted HTTPS / SSL transport protocol, ensuring that all communications between your browser and our server remain protected against interception. We maintain rigorous organizational and technical safeguards designed to prevent unauthorised access, accidental loss, data modification, or unlawful misuse.
8. Your Rights Under GDPR
Under the European Union General Data Protection Regulation, you possess the following enforceable rights regarding your personal information:
- Right of Access: To request confirmation and copies of your personal data held by us;
- Right to Rectification: To request the correction of inaccurate or incomplete information;
- Right to Erasure ("Right to be Forgotten"): To request the deletion of your personal records, subject to overarching statutory tax obligations;
- Right to Restrict or Object to Processing: To restrict processing under certain conditions or lodge an objection;
- Right to Withdraw Consent: To withdraw consent at any time, without affecting the lawfulness of processing undertaken prior to withdrawal;
- Right to Lodge a Complaint with a Supervisory Authority:
Commission for Personal Data Protection (CPDP / КЗЛД)
Address: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Bulgaria
Website: www.cpdp.bg
Email:This email address is being protected from spambots. You need JavaScript enabled to view it.
9. Contact Us
For any enquiries concerning the processing of your data, or to exercise your statutory rights under GDPR, please reach out to us at:
Email:
Website: https://astrobg.eu