Online Card Payment Security

At https://astrobg.eu, the security of your financial transactions is an absolute priority. To ensure maximum protection when purchasing consultations, digital resources, and membership subscriptions, we deploy advanced encrypted banking technologies and adhere strictly to international online payment security standards.

1. Processing Card Transactions

• All card payments made via the website are processed over a secure connection facilitated by an accredited payment service provider and a certified virtual point of sale (POS) terminal.
• When choosing to pay by bank card, all card data is entered directly on the payment gateway provider's secure processing page, protected by robust 256-bit TLS / SSL transport layer encryption.
• The website https://astrobg.eu DOES NOT have access to, nor does it store:
  • Your full Primary Account Number (PAN);
  • Card expiry dates;
  • Card Verification Value / Code (CVV / CVC) security digits;
  • PINs or security passwords.

2. Security via 3D Secure Protocols (Visa Secure & Mastercard Identity Check)

To prevent fraudulent use and unauthorised transactions, we actively support the security and authentication protocols established by international card payment schemes:

• Visa Secure (formerly Verified by Visa)
• Mastercard Identity Check (formerly Mastercard SecureCode)

Upon finalising your checkout, your issuing bank may require two-factor authentication, such as biometric confirmation via your mobile banking app, a one-time SMS verification passcode, or a designated static password to approve the transaction.

3. Accepted Card Types and Billing Currency

• We accept debit and credit cards displaying the official marks of Visa, Visa Electron, Mastercard, and Maestro.
• All transactions on the website are billed and settled in Euros (€ / EUR). (If your card has been issued in a different currency, foreign exchange conversion is handled automatically by your card-issuing bank according to its official retail exchange rates for card transactions).

4. Refunds and Reversals

In circumstances where grounds for a monetary refund arise pursuant to our Terms and Conditions, all refunds are issued exclusively back to the original bank card utilised to settle the initial payment. To safeguard against financial fraud and money laundering risks, under no circumstances will refunds be remitted in cash or redirected to third-party accounts or cards.

5. Payment Enquiries and Assistance

If you encounter technical issues, suspected duplicate authorisations, or processing interruptions during checkout, please reach out to us immediately at:
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.